phone systems

>Tag: phone systems

The Cloud and What It Means for Your Telecoms.

By | 2018-01-19T10:21:19+00:00 January 19th, 2018|News|

Over the last few years The Cloud has become more and more embraced by individuals and businesses, with many business software providers switching to a cloud based platform rather than software installed on a server or desktop. From cloud-based file sharing to cloud-based accountancy systems, the number of services now available is constantly expanding – [...]

Are voice communications really dying?

By | 2017-10-26T14:31:42+00:00 October 25th, 2017|News|

With the development of additional communication platforms such as social media, digital apps and live chats businesses have a right to consider whether voice communications are a dying form of communications. When surveyed by Ofcom, 64% of SMEs stated their business could not carry on without a fixed-line phone, while 52% said the same of [...]

What to look for in a Telecom Support Contract

By | 2017-11-22T08:58:34+00:00 September 15th, 2017|News|

When looking for a telecom provider there is more to choosing them than just the price for the services they provide. What happens if something goes wrong, how will they respond to your problems, will it cost you a fortune to fix or it is included in your support contract? Here are some top things [...]

Setting up the Mailbox on a Panasonic KX-NS700, or KX-NS1000 system

By | 2017-08-29T09:53:00+00:00 August 15th, 2017|News|

In this guide, we will show you how to set it up for the KX-NS700 and KX-NS1000 mailbox, and that of your department/Main business number. Some Voicemail systems may be programmed to present a ‘Subscriber Tutorial’ when first initiating your mailbox, this will provide you step by step prompts to set the voicemail up. The [...]

Is SIP Trunking the same as VoIP?

By | 2017-07-25T15:08:49+00:00 July 25th, 2017|News|

When searching for a telecommunications solution, it can get confusing once acronyms such as SIP and VoIP are involved – especially for non techie managers. Understanding what each acronym stands for and how they are used as part of telecommunications solutions can be complicated for those without prior knowledge of how IP services work. They [...]

Everything you need to know about different types of Telephone lines.

By | 2017-07-19T11:10:28+00:00 July 19th, 2017|News|

Whether you are looking in to your first phone system, or upgrading an old one, it can be difficult understanding the different types of lines. The number of connections required on a line can determine which line is better suited for your business, as well as the features you intend to use. So, let us [...]

What does your Voicemail Message say about you?

By | 2017-06-15T11:43:11+00:00 June 15th, 2017|News|

If you are away from your phone, or on another call, you want your customers to still feel they can communicate with you. A professional voicemail message can provide this while also creating a positive impression. Imagine yourself as the caller, how would you want to be treated even if you haven’t been able to [...]