Phone system

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Video Conferencing – Everything you need to make that call

By | 2017-11-22T08:55:18+00:00 November 8th, 2017|News|

Video conferencing makes the world a whole lot smaller for organisations. Those that have international bases, or take advantage of remote workers, can hold a meeting as if they were all in the same room. Saving travel time and costs. Video conferencing can be used as a collaborative tool for teams on projects, with the [...]

What to look for in a Telecom Support Contract

By | 2017-11-22T08:58:34+00:00 September 15th, 2017|News|

When looking for a telecom provider there is more to choosing them than just the price for the services they provide. What happens if something goes wrong, how will they respond to your problems, will it cost you a fortune to fix or it is included in your support contract? Here are some top things [...]

Corded or Cordless – which handsets are best for business?

By | 2017-08-29T09:51:55+00:00 August 25th, 2017|News|

Business environments are changing, with flexibility being key, and the equipment used is changing to adapt to this. Many businesses still use the traditional corded handsets, and they are the market leaders for phone systems. However, now we are seeing more and more orders for cordless handsets being placed and becoming popular with businesses due [...]

Setting up the Mailbox on a Panasonic KX-NS700, or KX-NS1000 system

By | 2017-08-29T09:53:00+00:00 August 15th, 2017|News|

In this guide, we will show you how to set it up for the KX-NS700 and KX-NS1000 mailbox, and that of your department/Main business number. Some Voicemail systems may be programmed to present a ‘Subscriber Tutorial’ when first initiating your mailbox, this will provide you step by step prompts to set the voicemail up. The [...]

Everything you need to know about different types of Telephone lines.

By | 2017-07-19T11:10:28+00:00 July 19th, 2017|News|

Whether you are looking in to your first phone system, or upgrading an old one, it can be difficult understanding the different types of lines. The number of connections required on a line can determine which line is better suited for your business, as well as the features you intend to use. So, let us [...]

Moving Office Telecommunications Checklist

By | 2017-07-05T13:10:02+00:00 July 5th, 2017|News|

When you find yourself needing bigger space, smaller space or just a change in scenery, moving office can be a stressful time. There is so much you need to check before the move, make sure is moved correctly and that the whole transition is done smoothly. A big issue many find when moving office are [...]

5 Tips for Effective Call Handling

By | 2017-06-13T11:28:21+00:00 May 24th, 2017|News|

Despite the growing forms of communication available and online order processing, seven out of ten people still prefer to use the phone when contacting a business. Therefore, your call handling procedures need to be effective and as stress free as possible. Here are our 5 top tips for effective call handling. 1.      Have Clear Communication [...]

VoIP vs Landline – Which is best for your business?

By | 2017-06-13T11:28:21+00:00 May 2nd, 2017|News|

Every year more individuals are bypassing the use of a landline for mobile or online connections when it comes to making calls. But what about for businesses? One of the biggest questions asked from business owners is ‘Which is better, VoIP or Landline?’ for their phone service. They both have their advantages and disadvantages, and [...]