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Setting up the Mailbox on a Panasonic KX-NS700, or KX-NS1000 system

By | 2017-08-29T09:53:00+00:00 August 15th, 2017|News|

In this guide, we will show you how to set it up for the KX-NS700 and KX-NS1000 mailbox, and that of your department/Main business number. Some Voicemail systems may be programmed to present a ‘Subscriber Tutorial’ when first initiating your mailbox, this will provide you step by step prompts to set the voicemail up. The [...]

Is SIP Trunking the same as VoIP?

By | 2017-07-25T15:08:49+00:00 July 25th, 2017|News|

When searching for a telecommunications solution, it can get confusing once acronyms such as SIP and VoIP are involved – especially for non techie managers. Understanding what each acronym stands for and how they are used as part of telecommunications solutions can be complicated for those without prior knowledge of how IP services work. They [...]

Everything you need to know about different types of Telephone lines.

By | 2017-07-19T11:10:28+00:00 July 19th, 2017|News|

Whether you are looking in to your first phone system, or upgrading an old one, it can be difficult understanding the different types of lines. The number of connections required on a line can determine which line is better suited for your business, as well as the features you intend to use. So, let us [...]

Moving Office Telecommunications Checklist

By | 2017-07-05T13:10:02+00:00 July 5th, 2017|News|

When you find yourself needing bigger space, smaller space or just a change in scenery, moving office can be a stressful time. There is so much you need to check before the move, make sure is moved correctly and that the whole transition is done smoothly. A big issue many find when moving office are [...]

What does your Voicemail Message say about you?

By | 2017-06-15T11:43:11+00:00 June 15th, 2017|News|

If you are away from your phone, or on another call, you want your customers to still feel they can communicate with you. A professional voicemail message can provide this while also creating a positive impression. Imagine yourself as the caller, how would you want to be treated even if you haven’t been able to [...]

5 Tips for Effective Call Handling

By | 2017-06-13T11:28:21+00:00 May 24th, 2017|News|

Despite the growing forms of communication available and online order processing, seven out of ten people still prefer to use the phone when contacting a business. Therefore, your call handling procedures need to be effective and as stress free as possible. Here are our 5 top tips for effective call handling. 1.      Have Clear Communication [...]

Fibre Facts: Looking to upgrade your broadband connection?

By | 2017-06-13T11:28:21+00:00 May 19th, 2017|News|

Fibre broadband is growing in popularity within businesses, who are taking advantage of the cloud and Software as a Service (SaaS) tools. This is often down to its high speeds, and high quality data transmissions improving efficiency within the businesses. There are a few other reasons though why fibre is beneficial and to be considered [...]

VoIP vs Landline – Which is best for your business?

By | 2017-06-13T11:28:21+00:00 May 2nd, 2017|News|

Every year more individuals are bypassing the use of a landline for mobile or online connections when it comes to making calls. But what about for businesses? One of the biggest questions asked from business owners is ‘Which is better, VoIP or Landline?’ for their phone service. They both have their advantages and disadvantages, and [...]

Your Guide to Business Telephone Handset Features

By | 2017-06-13T11:28:21+00:00 April 20th, 2017|News|

A vitally important part of building and maintaining relationships with your customers is having reliable communication facilities. A business telephone system is one of the best ways to stay in touch with your customers but you need to get the right tools for the job. The phone system may need to incorporate multiple lines, VoIP, [...]