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Phreaking – The Dark Side of Business Telecommunications

By | 2017-11-15T12:02:11+00:00 November 15th, 2017|News|

UK businesses are paying out £100,000,000 per year (based on 2015 figures) towards covering the costs of Phone hacking, otherwise known as Phreaking. But what exactly is Phreaking? Phreaking was first seen around the 1960s and 1970s, where those technically savvy sought to gain free calls through hacking telecommunications systems, sending telecom engineers into a [...]

Video Conferencing – Everything you need to make that call

By | 2017-11-22T08:55:18+00:00 November 8th, 2017|News|

Video conferencing makes the world a whole lot smaller for organisations. Those that have international bases, or take advantage of remote workers, can hold a meeting as if they were all in the same room. Saving travel time and costs. Video conferencing can be used as a collaborative tool for teams on projects, with the [...]

Are voice communications really dying?

By | 2017-10-26T14:31:42+00:00 October 25th, 2017|News|

With the development of additional communication platforms such as social media, digital apps and live chats businesses have a right to consider whether voice communications are a dying form of communications. When surveyed by Ofcom, 64% of SMEs stated their business could not carry on without a fixed-line phone, while 52% said the same of [...]

Business Broadband Speeds – Your Guide to What You Can Expect

By | 2017-10-18T09:39:07+00:00 September 29th, 2017|News|

Selecting a business broadband package can seem simple, until you’re asked what speed you need. The answer we hear the most is ‘the faster, the better’ but do you actually understand what the speed means? In this guide, we are going to walk you through the definition of broadband speeds and how to pick the [...]

Corded or Cordless – which handsets are best for business?

By | 2017-08-29T09:51:55+00:00 August 25th, 2017|News|

Business environments are changing, with flexibility being key, and the equipment used is changing to adapt to this. Many businesses still use the traditional corded handsets, and they are the market leaders for phone systems. However, now we are seeing more and more orders for cordless handsets being placed and becoming popular with businesses due [...]

Setting up the Mailbox on a Panasonic KX-NS700, or KX-NS1000 system

By | 2017-08-29T09:53:00+00:00 August 15th, 2017|News|

In this guide, we will show you how to set it up for the KX-NS700 and KX-NS1000 mailbox, and that of your department/Main business number. Some Voicemail systems may be programmed to present a ‘Subscriber Tutorial’ when first initiating your mailbox, this will provide you step by step prompts to set the voicemail up. The [...]

Is SIP Trunking the same as VoIP?

By | 2017-07-25T15:08:49+00:00 July 25th, 2017|News|

When searching for a telecommunications solution, it can get confusing once acronyms such as SIP and VoIP are involved – especially for non techie managers. Understanding what each acronym stands for and how they are used as part of telecommunications solutions can be complicated for those without prior knowledge of how IP services work. They [...]

Everything you need to know about different types of Telephone lines.

By | 2017-07-19T11:10:28+00:00 July 19th, 2017|News|

Whether you are looking in to your first phone system, or upgrading an old one, it can be difficult understanding the different types of lines. The number of connections required on a line can determine which line is better suited for your business, as well as the features you intend to use. So, let us [...]

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