Company History

Formed in 1985 by Peter Hawkins, Originally, we were called Kestrel Telecom. In 2000 we became a limited company and rebranded as Local Telecom Service Limited (LTS). LTS is a family run business which is now run by Peter’s daughter Sarah and her husband Mark Mills.

The same year we became a Panasonic Focus Dealer which means we are supported by Panasonic UK with direct access to their tech support and consulted on their future roadmap plans for their new systems. In 2017 we were elevated to Solutions Partner and now get an even great degree of support from Panasonic UK.

We have always been based in York and continue to support local businesses and charities as well as those further afield. Our local knowledge has seen us install cabling in every possible type of building from modern office blocks right through the ages to 250-year-old 4 story Georgian Houses (now offices), factories and warehouses, to highly secure MOD sites so there is no type of job we haven’t tackled.

We are proud of our company history and ethos which has always been to provide honest advice, fair pricing and the best customer service we can.

LTS Office

Why businesses choose us?

Client Success Stories

LTS help businesses improve their telecom efficiency.


Learn how Hogdson Car Sales used cloud based number management system to track their marketing success.


See how Rayner & Co utilised GoConnect software to integrate with their existing systems to improve call handling.


See how we saved Donovan Smith Opticians over £2000 a year by utilising VOIP telephone system.


Learn how Fairfax plant hire used call recording to improve customer service and improve call efficiently.